📕 [Take our Survey] 2019 State of the WAN

Hi David,

We just launched our “2019 State of the WAN” survey and I wanted to personally invite you to participate in the process. The survey seeks to understand the state of today’s business networks. By gathering information from folks like yourself, we’re able to help everyone understand the bigger picture of our industry.

Last year, for example, we found simplicity to be a key ingredient in successful WAN transformation. Through numerous datapoints we showed how simplifying the WAN is top of mind for many IT pros like yourself, and essential to long-term agility and operational savings. It was a key observation, widely covered by many leading publications. Many IT pros just like you finally had a realistic barometer for their own networking plans and investment.

Fill it out today, and-

• get a super-cool Game of Thrones T-shirt, 
  
• receive the insightful results,
• and enter to win one of two Bose Wave SoundTouch Music Systems.
  

You can take the survey here.

Regards,

Ashley Freeman

Senior Business Development Manager

.

This email was sent to dasmith1973.blog@blogger.com. If you no longer wish to receive these emails you may unsubscribe at any time.

Word of the Day: ITSM (IT Service Management)

Word of the Day Daily updates on the latest technology terms | December 31, 2018 ITSM (IT Service Management) IT service management (ITSM) is a general term that describes a strategic approach to designing, delivering, managing and improving the way businesses use information technology services. It includes IT change management, incident detection and response management, asset management and knowledge management. ITSM encompasses the deployment and support of enterprise applications, as well as the architecting and optimizing of IT infrastructure for storage, networking and cloud resources. In many organizations, ITSM also includes the creation and management of service-level agreements (SLAs) and workflow processes used by helpdesk support. Typically, each service has an associated service-level agreement which codifies the expectations of performance and availability and the ramifications if the service falls below these expectations.   It is important that IT teams create, deploy, manage, optimize and potentially retire each service with input from the business. Key performance indicators (KPIs) for each service must be communicated to the business heads that use them, with opportunities for recommending changes and improvements. The benefits of ITSM include better business-IT alignment, predictable IT performance and costs, and continual improvement in terms of IT effectiveness and capabilities. When IT processes are orderly and well-managed, organizations can spend less time fixing things that don't work and devote more time to strategic planning. The terms ITSM and IT service delivery are sometimes are used interchangeably. Strictly speaking, however, ITSM emphasizes IT service operation and improvement, while IT service delivery focuses on the IT department's ability to meet customer expectations. IT service delivery is generally discussed in terms of providers and customers, who in many cases are the organization's employees. ITIL is a popular framework for managing IT services. Continue reading... Quote of the Day "ITSM addresses people, processes, technology and suppliers, as these all are part of the end-to-end value stream." - Gary Case Trending Terms IT service catalog ITIL v3 change management IT asset management COBIT ISO 20000 TOGAF Learning Center A fine-tuned change request template minimizes user discontent Follow this example to make a useful, direct and simple change request template for everything from device requests to application upgrades. An ITSM program evolves from subpar to superb Lone Star College CIO Link Alander, using software from ServiceNow, has developed a first-class ITSM program that's driving a service approach across college departments, from legal and finance to HR. Texas college CIO pushes into enterprise service management In part two of this ITSM case study, CIO Link Alander describes how he has extended his mature ITSM program to get a real-time grip on big IT projects and launch an enterprise service management approach for automating business processes in other departments. 3 stages of ITSM and 5 ways to enhance your ITSM strategy Dennis Drogseth of Enterprise Service Management Associates explains the three stages of a typical ITSM program, from help desk to service desk to business-aligned ITSM. In this expert tip, he also offers five ways to change your ITSM strategy from a reactive help desk to business driver. What are the benefits of ITSM for fast-moving businesses? 'Better, faster, cheaper' is what companies should expect from a well-run ITSM program, according to ITIL expert Gary Case. But for many organizations, it will take resources and training to get there. Here are six benefits of ITSM that will help CIOs make the case. Quiz Yourself Digital transformation is tied to the broader trend of business transformation and takes ______ to take hold. a. awhile b. a while Answer Stay in Touch For feedback about any of our definitions or to suggest a new definition, please contact me at: mrouse@techtarget.com Visit the Word of the Day Archives and catch up on what you've missed! FOLLOW US About This E-Newsletter This e-newsletter is published by the TechTarget network. To unsubscribe from Whatis.com, click here. Please note, this will not affect any other subscriptions you have signed up for. TechTarget, Whatis, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2018 TechTarget. All rights reserved.

Bitpipe.com Download Confirmation

Thank You for Downloading: How connected communication platforms drive productivity and responsiveness Click here to view this again. You Might Also Be Interested In: UCC monitoring: How effective is your data Sponsored by Nectar Corp Access this white paper to uncover the results of Frost & Sullivan's survey and learn about the benefits and blind spots of current UCC monitoring. UC newsletter: Performance management tools Sponsored by Nectar Corp Most enterprises struggle to successfully deploy and deliver advanced UC performance management tools. This Wainhouse Research e-book will summarize research findings on the topic of performance management tools, and includes data from objective UC surveys, briefings and projects. How to manage Unified Communications deployment Sponsored by Nectar Corp Companies face difficult choices when it comes to implementation and migration strategies and unified communications deployment. Read this white paper to learn the role that each domain plays in UC deployment and how Nectar can be of use to companies that are ill-equipped to handle UC deployment. UC platforms: Creating a centralized view of your network communication Sponsored by Nectar Corp Watch this brief video to learn about a UC platform that provides a 'single pane of glass,' multi-site, multi-location centralized management view that can support hundreds of thousands of users worldwide. This newsletter is published by Bitpipe.com, part of the TechTarget network. TechTarget, Member Services, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2018 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy. Privacy Policy | Unsubscribe

Bitpipe.com Download Confirmation

Thank You for Downloading: The latest cloud management best practices Click here to view this again. You Might Also Be Interested In: Cutting through the confusion of the cloud market Sponsored by Oracle NetSuite Find out why multi-tenancy is becoming the de-facto cloud strategy amongst companies seeking ways to increase customization, economies of scale, avoid version lock-ins, and more. Beyond multi-tenancy, you'll also find evaluation criteria to look for to ensure your cloud vendor isn't pulling the wool over your eyes. This newsletter is published by Bitpipe.com, part of the TechTarget network. TechTarget, Member Services, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2018 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy. Privacy Policy | Unsubscribe

What content management trends will dominate 2019?

Content Management Insider A roundup of content management news and features from TechTarget | Dec. 31, 2018 NEWS 2019 trends in content management: AI, personalization By Shaun Sutner, News Director Content management software industry observers say AI, personalization, open services platforms and vendor wars will be the top trends in 2019. (SearchContentManagement.com) Advertisement FEATURED STORIES   Current trends in content management hint at road ahead CMS trends for 2019 promise to include more AI and even more AI on top of that. E-commerce and personalization -- to effect inbound revenue -- will also figure in. (SearchContentManagement.com)   Buyer's guide: Which ECM application is right for you? Examine the top commercial and open source ECM software to help determine which product is right for your organization. (SearchContentManagement.com)   Acquia transforms from WCM to digital experience platform Acquia's product roadmap is a metaphor for many WCM vendors, which must focus on digital experience to remain competitive in a quickly evolving market. (SearchContentManagement.com)   Experts reflect on top 5 trends in unified communications Experts provide advice for UC buyers and IT managers to make sense of a changing market and find the right vendors and products in 2019. (SearchUnifiedCommunications.com) About This E-Newsletter This e-newsletter is published by the TechTarget network. To unsubscribe from Content Management Insider, click here. Please note, this will not affect any other subscriptions you have signed up for. TechTarget Enterprise Applications Media Group, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2018 TechTarget. All rights reserved.

100 GbE switch market shifts as enterprises buy more

Networking Digest A roundup of network technology content from TechTarget|December 31, 2018 FEATURED STORY 100 GbE switch market shifting to large enterprises by Antone Gonsalves, Director of News The 100 GbE switch market is shifting away from webscale data center operators, as Arista and Cisco benefit from large enterprises buying more of the faster ports to replace 40 GbE. (SearchNetworking.com) Advertisement NEWS   A recap of notable 2018 networking trends and news Before the final days of 2018 fade into history like so last-generation 4G, spend some time reviewing the news and trends that graced the networking industry this year. (SearchNetworking.com)   Breaking down chat apps adoption by business size A study on team chat apps reveals the differences in app adoption by business sizes based on each organization's differing requirements. (SearchUnifiedCommunications.com)   5 UC trends that drove headlines in 2018 From Cisco merging Spark and Webex to Microsoft's Teams migration, take a look back at the top UC news stories of 2018 and the UC trends that drove them. (SearchUnifiedCommunications.com)   Seneca College brings its campus Wi-Fi back to school Wi-Fi has gone back to school. Seneca College deployed a new Wi-Fi system from Aruba Networks to support its tens of thousands of students, faculty and plentiful devices. (SearchNetworking.com) EXPERT ADVICE   The top 9 trends in network technology for 2019 In the new year, expect SDN and SD-WAN to come back down to earth. Meanwhile, multi-cloud, edge computing and intent-based networking will ramp up. Plus, data centers are not dead. (SearchNetworking.com)   2 key use cases of blockchain in communications Blockchain in communications can provide additional layers of UC security by reinforcing voice identity and privacy, while also protecting companywide collaboration. (SearchUnifiedCommunications.com)   How NetOps and DevOps concepts tackle network problems Although NetOps and DevOps differ in approach, the concepts share similar goals and methods, allowing the two teams to work and share tools together. (SearchNetworking.com)   Expert insights reflect top five trends in unified communications UC buyers need all the advice they can get in a rapidly changing market. Our top expert tips of 2018 helped organizations make sense of the trends driving the UC market. (SearchUnifiedCommunications.com)   Understanding MOS for voice quality Looking to improve the quality of voice calls? Learn which mean-opinion-score models measure and rate the user experience and the factors that influence voice quality. (SearchUnifiedCommunications.com)   How 3 benefits of SDN can help small businesses As SDN matures and evolves from its original definition, it's getting harder for small businesses to ignore the benefits of SDN, like better visibility, security and efficiency. (SearchNetworking.com)   What to consider when integrating SD-WAN and ITSM tools We haven't really heard a lot about SD-WAN integration with IT service management. But getting SD-WAN to work with existing ITSM tools is a big priority for enterprises. (SearchNetworking.com)   A guide to CDN technology benefits, providers and services In this buyer's handbook, learn how to determine your organization's need for content delivery network services and how to evaluate offerings from top CDN providers to find the right fit. (SearchNetworking.com) About This E-Newsletter This e-newsletter is published by the TechTarget network. To unsubscribe from Networking Digest, click here. Please note, this will not affect any other subscriptions you have signed up for. TechTarget Networking Media Group, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2018 TechTarget. All rights reserved.

Plan for your SAP installation in Oracle Cloud with this step-by-step guide

The latest white papers, case studies and product information

Business Technology Research     December 31, 2018

IN THIS ISSUE Plan for your SAP installation in Oracle Cloud with this step-by-step guide How connected communication platforms drive productivity and responsiveness Caching boosts application performance and reduces costs Datasheet: SDS designed for content repositories Workday vs. SAP vs. Kronos: Get your pricing guide to choose the best HR software for you

Plan for your SAP installation in Oracle Cloud with this step-by-step guide SPONSORED BY: Oracle Corporation In this technical white paper, learn how to deploy SAP NetWeaver Application Server ABAP/Java on Oracle Cloud Infrastructure, following suggested platform best practices. Read More

How connected communication platforms drive productivity and responsiveness SPONSORED BY: Motorola, Inc. This white paper explores key findings from the 2017 Manufacturing Communications Survey and how manufacturers seamlessly communicate across any device or network. Read More

Caching boosts application performance and reduces costs SPONSORED BY: Couchbase For many web, mobile, and Internet of Things (IoT) applications that run in clustered or cloud environments, distributed caching is a key requirement, for reasons of both performance and cost. Keep reading for all the benefits, challenges and strategies surrounding distributed caching. Read More

Datasheet: SDS designed for content repositories SPONSORED BY: Red Hat Save this datasheet to view the features, as well as the cluster, server, and environmental specifications of a software-defined storage solution— Red Hat Storage One by Supermicro—designed to specifically meet the needs of large-file workloads like content repositories. Read More

Workday vs. SAP vs. Kronos: Get your pricing guide to choose the best HR software for you SPONSORED BY: SelectHub Read this HRIS report to learn about several different HR platforms and their capabilities, and explore what you should do prior to implementation to help you get the most out of your new technology. Read More

This newsletter is published by TechTarget. TechTarget Member Services, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2018 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy. Privacy Policy | Unsubscribe