Frost & Sullivan: Customer Engagement is Ripe for Change

The latest white papers, case studies and product information

Business Technology Research     March 30, 2018

IN THIS ISSUE Frost & Sullivan: Customer Engagement is Ripe for Change Healthcare ransomware: When to fight and when to pay 3 ways AI can improve your customer service

Frost & Sullivan: Customer Engagement is Ripe for Change SPONSORED BY: Genesys Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It's up to IT to build the foundation for this digital transformation—and increasingly, it's cloud-based. Make sure your IT team is on track to deliver. Read More

Healthcare ransomware: When to fight and when to pay SPONSORED BY: Commvault In this white paper, uncover information on when to pay the ransom and when not to pay. Learn how to evaluate your ransomware breach and follow the solution that fits the situation. Read More

3 ways AI can improve your customer service SPONSORED BY: Zendesk In this webcast, see how companies can integrate artificial intelligence into customer support to anticipate new strategies to reclaim customers. Read More

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