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| Business Technology Research from TechTarget |
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| | CRM experts weigh in on automation
Sponsored by SearchCRM
Automation technology can help contact centers get tie multichannel communications together and offer better customer service -- if it's set up and executed properly. Access this e-book chapter to find CRM expert Scott Sachs explores the various automation technology organizations need for a cost-effective contact center. Read more... |  | | | |
| | Capabilities of SQL Server 2016
Sponsored by Global Knowledge
With Microsoft SQL Server 2016, you can distribute your data to the cloud using the Stretch Database feature to improve local access while allowing cloud access to large amounts of historical data. Read this resource now to learn more. Read more... |  | | | |
| | Access E-zine – March 2017
Sponsored by SearchEnterpriseDesktop
IT administrators are just getting to know the ins and outs of new workspace management suites. Learn how to deliver and secure users' workspaces. Read more... |  | | | |
| | 357 BI and data pros reveal their analytics strategies
Sponsored by OpenText
Embedded analytics has evolved beyond reports in CRM and ERP systems to include analytics embedded in dashboards, devices, applications, systems, databases, and more. But how do you successfully operationalize embedded analytics? Access this comprehensive best practices report by TDWI to find out. Read more... |  | | | |
| | Educating future analysts to bridge the skills gap
Sponsored by SAS
This e-book features of collection of interviews with those who employ and educate analytics talent with the hope of helping your bridge the skills gap in your organization. Inside, you'll learn how managers in a variety of industries have used new analytics programs, and plans for educating future analysts. Read more... |  | | | |
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