| Made.com trialling real-time chat for customer advice Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions. READ MORE → Paymentless retail could be the future, says Barclaycard VP of strategy and innovation The ideal in-store customer experience would be for payments to be an invisible part of the shopping process, says Barclaycard’s vice-president of strategy and innovation. READ MORE → BT inching its way to full-fibre broadband at last Computer Weekly has been banging the drum for full-fibre broadband for several years, so we’ll try not to be churlish this week, and instead congratulate Openreach in announcing a consultation with the industry on rolling out full-fibre broadband. READ MORE → Computer Weekly – 9 May 2017: Casting the IT skills net wider In this week's Computer Weekly, as research reveals that three-quarters of non-tech workers would be interested in a job in IT, we examine what's stopping them. READ MORE → |
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