| Why architecture & design are key to cloud contact center software | Customer experience requests are flooding in from all across your organization and staying competitive in today's market means providing better, faster capabilities than your rivals. How do you handle this?
The short answer is microservices. The long answer is the utilization of cloud contact center software.
Find out why proper cloud contact center software architecture and design is the foundation of successful customer engagement. | | Sponsored by: Genesys | | | | More on This Webcast: | About the Speakers:
Glenn Nethercutt, Lead Architect, PureCloud by Genesys
Joe Ciuffo, Technical Consultant, Genesys
Bobbi Chester, Product Marketing, Genesys | ABOUT THIS E-NEWSLETTER
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| Glenn Nethercutt
Lead Architect |
| Joe Ciuffo
Technical Consultant | | | |
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