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| Business Technology Research from TechTarget |
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| | 15 popular IT and business certifications
Sponsored by Global Knowledge
This report reviews the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular. Read more... |  | | | |
| | Achieving analytics success starts in the hiring process
Sponsored by SAS
This report, produced by MIT Sloan Management Review, examines how analytics talent is driving competitive advantage at data-oriented companies. Learn 3 steps for designing an analytics talent plan, 3 levels of analytics maturity and the impacts they have on hiring, retaining and promoting talent, and a guide for building your talent bench. Read more... |  | | | |
| | Customer service research survey results
Sponsored by Zendesk
In a recent Gatehouse Research survey, 54% of customer service and IT executive respondents cited inconsistent service as their main cause of customer frustration. Access the results to the rest of the survey and see how your peers are answering the tough questions. Read more... |  | | | |
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