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| Business Technology Research from TechTarget |
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| | How APIs will impact the future of financial services
Sponsored by MuleSoft
This white paper defines what Open Banking is and explores the disruptive role that APIs will play in the future of financial services. Learn about the developing relationship between the API economy and banking, 3 challenges to Open Banking, Banking-as-a-Service and API-led connectivity, and more. Read more... |  | | | |
| | Real-time, predictive analytics: Major challenges to overcome
Sponsored by IBM
In this Forrester Consulting Research Study, uncover how enterprises are analyzing transactional and operational data to create predictive models and the value that they perceive in deriving insights in real time. Discover the key challenges businesses face, 4 key research findings, and more. Read more... |  | | | |
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| | 5 steps to eliminate your legacy contact center
Sponsored by Genesys
If you're ready to make a change, consider a switch to an omnichannel approach and gain the immediate benefits, while paving the path for continued success. Register for this on-demand webinar, where you will learn key considerations and best practices to help you with your omnichannel plan. Read more... |  | | | |
| | 15 CX initiates that you can implement
Sponsored by Zendesk
Customers – they're the lifeblood for many organizations. Which is why keeping up customer experience with the right CRM tools is a necessity. In this expert e-guide, learn 15 steps to improve the customer experience and how to use social CRM tools to your advantage. Read more... |  | | | |
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