Tuesday, March 26, 2019

Word of the Day: content services platform

Word of the Day WhatIs.com
Daily updates on the latest technology terms | March 26, 2019
content services platform

A content services platform is software that enables users to create, share, collaborate on and store text, audio and video content. The CSP serves as a repository of record and a single source of truth. Content services platform is a relatively new term that is gaining acceptance as a successor to enterprise content management (ECM) software.

Content services platforms for intelligent content can be installed either as a product suite or as separate applications with common application programming interfaces (APIs) and data repositories. Common capabilities include:

  • The ability to store data a single time and use it for multiple purposes.
  • The ability to manage and store metadata for digitized content.
  • Automatic versioning that allows documents and other data to display the most recent version by default, with access to previous versions.

Many of the vendors with products in the CSP category have simply expanded their ECM products and spun them into service-oriented architecture platforms with integrated content-related services and microservices, content repositories and tools. Several prominent vendors, notably Box, Hyland and Nuxeo, use the term, or variants such as "content services" to describe their software. Also, tech analyst firm Gartner formally declared in 2017 that it would henceforth use CSP instead of ECM to identify vendors and their services in what Gartner described as a fast-growing market.

Quote of the Day

 
"The need for people to collaborate around content is a universal use case and has changed very little over the decades." - Laurence Hart

Learning Center

 

The next step in ECM: The content services platform
Expert Laurence Hart explains why ECM vendors are taking a new approach to the evolution of the content services platform.

Nuxeo among new wave of content services platform vendors
Nuxeo is among a group of content services platform vendors that were previously referred to as part of the enterprise content management sector. A Canadian tribal council is using the Nuxeo platform to preserve several dozen native languages.

Box AI, workflow automation strategies about to unfold
The Box AI, workflow automation and cloud strategies are instrumental to the content services platform vendor's future, Box CEO Aaron Levie said. Box is investing in those directions, according to Forrester analyst Cheryl McKinnon.

Content, data services enable digital workplace transformation
Digital experience design for employees can rival what we're used to at home with web and e-commerce sites. Content services middleware can enable a digital workplace transformation.

Payless ShoeSource switches digital asset management tools
The shoe giant uses a digital asset management tool to take care of image maintenance so it can focus on products and omnichannel customer experience instead.

 

Quiz Yourself

 
Neither of the content analytics applications _____ backwards compatible.
a. is
b. are

Answer

Stay in Touch

 
For feedback about any of our definitions or to suggest a new definition, please contact me at: mrouse@techtarget.com

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