AI optimizes content management workflows, personalizes CX

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Latest Technology News & Expert Advice     February 25, 2020

Issue Highlights: AI optimizes content management workflows, personalizes CX AI CMS workflows create up close and personal experiences Digital asset management benefits the future of work 5 tips to avoid content sprawl when using Microsoft Teams Salesforce CMS now generally available

AI optimizes content management workflows, personalizes CX AI is poised to revolutionize content management workflows, bringing order to enterprise documents, greater insights into unstructured data and delight to customers. Read Now

AI CMS workflows create up close and personal experiences Incorporating AI into the basic building blocks of CMS workflows optimizes content creation and preparation to personalize interactions with customers over multiple channels. Read Now

Digital asset management benefits the future of work Digital asset management promises to transform digital work, making it easier to tag documents, analyze video and provide image recognition. Here's where it's headed. Read Now

5 tips to avoid content sprawl when using Microsoft Teams Businesses should heed this advice when rolling out Microsoft Teams to avoid content sprawl and ensure users can easily find the content they seek. Read Now

Salesforce CMS now generally available Salesforce now offers a content management system among its myriad of products. But the question remains of whether it will directly compete with CMSes it offers integrations with. Read Now

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