Enable Better Customer Service and Agent Effectiveness | Register Today

Complimentary Pass to Customer Service Event

‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌  

Connect Employee & Customer Experiences  (and Improve Both) Give your agents access to information they need to support customers while making the same answers readily available to customers. When everyone has access to the same, relevant information, self-service is more effective, your support team feels more engaged, and triage is easy. Join us for Activate Customer Service, a 1-day virtual event where experts will share strategies to improve customer service for everyone involved. Register today! Featured Sessions  Creating a More Empathetic CX by Connecting Data Across Support Touchpoints  By investing in technology platforms that enable better self service and agent effectiveness through data connectivity, brands can deliver on the promise of providing a personal and connected experience.    Kate Leggett, VP, Principal Analyst, Forrester    Knowledge Management for Customer Service Learn how a knowledge management solution allows you to collect and share different perspectives and contexts within your organization to answer questions both correctly and efficiently.    Lesley Heizman, Knowledge Manager, Lucidworks  How the Right Tech Stack Empowers Your Support Agents  By deploying technology that truly allows agents to surface the information they need fast, you're prioritizing their needs. If your agents are happy, your customer is happy and your bottom line grows. Easy, right? Jenny Gomez, Product Marketing Director, Lucidworks   More sessions will be announced soon! You will also have the opportunity to network with customer service leaders throughout the day. Get Your Complimentary Pass If you are interested in speaking or sponsoring, or if your have any questions about Activate, please contact activate@lucidworks.com This email was sent by Lucidworks | 235 Montgomery Street Suite 500 | San Francisco, CA 94104. If you're not interested in receiving these types of communication, click here to unsubscribe and we'll remove you from our mailing list. We value your privacy.