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| Business Technology Research from TechTarget |
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| | APIs and integration: Seamlessly implementing BPM
Sponsored by MuleSoft
This white paper explores how to implement integrated business process management (BPM) by using an API-led strategy. Uncover best practices for BPM design and learn how to overcome common BPM challenges, create API-led connectivity through a hybrid integration platform, and more. Read more... |  | | | |
| | 15 steps to improving your CX
Sponsored by Zendesk
Customers – they're the lifeblood for many organizations. Which is why keeping up customer experience with the right CRM tools is a necessity. In this expert e-guide, learn 15 steps to improve the customer experience and how to use social CRM tools to your advantage. Read more... |  | | | |
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| | How you can carry UCC concepts into the industrial space
Sponsored by Motorola, Inc.
In this resource, examine how you can carry the concept of UCC "outside the four walls" and into the industrial space. Take a look at Gartner's Hype Cycle for UCC, and find out how companies like MGM Grand Hotel and British Airways have benefited from workgroup-centered communications. Read more... |  | | | |
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