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| Business Technology Research from TechTarget |
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| | Top field service management solutions on the market
Sponsored by ServiceMax by GE Digital
In this Gartner Research Magic Quadrant for Field Service Management (FSM), uncover top providers for FSM solutions, the strengths of each, and the possible reasons for caution so that you may evaluate which solution would best benefit your organization. Read more... |  | | | |
| | Achieving digital transformation success with API-led strategies
Sponsored by MuleSoft
This extensive report explores the top digital transformation trends and examines which technologies are helping IT decision makers close the delivery gap. Discover how IT pros are keeping up with the sheer volume of incoming projects like app integrations, APIs are empowering companies to achieve digital transformation success, and more. Read more... |  | | | |
| | The Institute for Analytics reveals text analytics tips
Sponsored by SAS
Most organizations – across industries – have only scratched the surface of what can be learned through the analysis of unstructured text data. In this paper by International Institute for Analytics, uncover how to unlock the value of unstructured data through text analytics. Read more... |  | | | |
| | How to get more value from Live Chat
Sponsored by Zendesk
It's time to ask: How do we get more value from Live Chat? In this whitepaper, learn how to take your customer support to the next level and shift from reactive to proactive support by implementing strategies like real-time monitoring and data analysis. Read more... |  | | | |
| | AI meets collaboration: Microsoft vs. Salesforce vs. Oracle
Sponsored by SearchContentManagement
This expert handbook explores the different AI flavors in collaboration platforms and how they can help you optimize reporting and analytics. Learn more about how Microsoft, Salesforce, and Oracle are folding AI into collaboration and which platform fits your organization's needs best. Read more... |  | | | |
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