Monday, December 3, 2018

It’s a survival-of-the-fittest moment. Are you ready to adapt?

Be agile and stay in front of your customers' needs.
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COMCAST BUSINESS | BEYOND FAST
BUILD A CUSTOMER-CENTRIC DIGITAL TRANSFORMATION STRATEGY.
 
IDG found 87% of companies said improving customer experience was a very important goal for investing in digital transformation.1  
In today's tech-driven world, staying competitive means being adaptable, flexible, agile—and paying close attention to the needs of your most valuable asset: your customers.
 
As you map your digital transformation strategy, keep your customer at the center of the discussion:
 
Ask "what do customers like and dislike about our company?"
 
Design a strategy that addresses customer needs and reverses their dislikes.
 
Consider the systems and process changes you'll need to transform your business.
 
Get buy-in from stakeholders by explaining your goal and their role in achieving it.
 
At Comcast Business, we have considerable experience helping businesses build customer-centric digital transformation strategies. Draw from our experience.
 
 
 
READ
 
 
"Digital Transformation: Building the New
Enterprise Around Customer Experience"
 
READ ARTICLE
 
 
Contact us: 855-663-8174
 
 
1 "Hybrid Cloud Computing: The Great Enabler of Digital Business" EMC2, 2018.
 
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