Thursday, December 13, 2018

Word of the Day: natural language understanding (NLU)

Word of the Day WhatIs.com
Daily updates on the latest technology terms | December 13, 2018
natural language understanding (NLU)

Natural language understanding (NLU) is a branch of artificial intelligence (AI) that uses computer software to understand input made in the form of sentences in text or speech format.

The field of NLU is an important and challenging subset of natural language processing (NLP). While both understand human language, NLU is tasked with communicating with untrained individuals and understanding their intent.

NLU uses algorithms to reduce human speech into a structured ontology. AI fishes out such things as intent, timing, locations and sentiments. For example, a request for an island camping trip on Vancouver Island on the 18th of August might break down something like this: Ferry tickets [intent] / need: camping lot reservation [intent] / Vancouver Island [location] / August 18th [date].

The main drive behind NLU is to create chat and speech enabled bots that can interact effectively with the public without supervision. NLU is a pursuit of many start up and major IT companies. Companies working on NLU include Medium's Lola, Amazon's with Alexis and Lex, Apple's Siri, Google's Assistant and Microsoft's Cortana.

Quote of the Day

 
"NLP and NLU technologies are becoming more prominent in the enterprise. The former simply parses words, but the latter aims at a deeper level of understanding." - Kathleen Walch

Learning Center

 

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NLP vs. NLU and the growing ability of machines to understand
In the question of NLP vs. NLU, the difference comes down to the use of machine learning to understand human text and speech at deep levels. With that level of understanding, the possibilities are limitless.

Call center automation advances, but only as far as NLP can take it
Call center automation is changing customer service and enriching survey efforts, but strides forward hinge on natural language processing improvements.

Words to go: Amazon AI services
Use this quick rundown of key Amazon AI tools to push the boundaries of your cloud applications with machine and deep learning technology.

The role of voice technology in IoT expands beyond consumers
Learn how three companies are bringing voice technology to all aspects of IoT, from automotive to consumer to manufacturing.

Quiz Yourself

 
Some employees fear that computers will take over their jobs with the _______ of machine learning, but that is not the case.
A. raise
B. rise

Answer

Stay in Touch

 
For feedback about any of our definitions or to suggest a new definition, please contact me at: mrouse@techtarget.com

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