Catch up on news and announcements from Enterprise Connect

Networking Digest A roundup of network technology content from TechTarget|April 3, 2017 FEATURED STORY Cisco using Spark hybrid hardware to nudge customers to the cloud by Antone Gonsalves, Director of News Cisco unveiled at Enterprise Connect Spark hybrid video conferencing to help companies move to the cloud. The new Room Kits run off Spark or on-premises gear. (SearchUnifiedCommunications.com) Advertisement NEWS   Unified communications vendors outlooks on cloud differ While hybrid deployments are the reality now, some unified communications vendors might disagree on the future of cloud communications and on-premises systems. (SearchUnifiedCommunications.com)   Avaya bankruptcy leaves customers in backup planning mode Avaya UC customers are in limbo with the vendor in bankruptcy. Consultants at Enterprise Connect offer Avaya bankruptcy contingency plan steps to prepare for the worst. (SearchUnifiedCommunications.com)   Unified communications users weigh vendor consolidation Unified communications users shared their successes and setbacks, with vendor consolidation as a key theme in a panel discussion at Enterprise Connect 2017. (SearchUnifiedCommunications.com)   RingCentral updates focus on team messaging, integrations, AI Ahead of Enterprise Connect 2017, RingCentral unveils a slew of updates targeting collaborative communications, including a new user interface and chatbot technology. (SearchUnifiedCommunications.com)   ShoreTel launches team collaboration tool for remote workers A new ShoreTel team collaboration tool supports persistent, virtual chat workspaces for remote and mobile employees, jumping into that market offering flexible ad hoc workspaces. (SearchUnifiedCommunications.com)   Extreme faces product challenges with Brocade data center business Extreme is expected to face challenges in unifying its acquisition-fed product portfolio, which grew more complex with the recent purchase of the Brocade data center business. (SearchNetworking.com)   Microsoft adds enterprise features to Skype for Business telephony Microsoft has added call management features to Skype for Business telephony. The company introduced the improved version of the cloud-based software at Enterprise Connect. (SearchUnifiedCommunications.com)   SD-WAN vendor Silver Peak enticing enterprise with security, routing SD-WAN vendor Silver Peak releases an EdgeConnect update that takes the company closer to a complete branch office networking platform. (SearchSDN.com)   8x8 launches contact center service for teams, small businesses 8x8 has launched ContactNow, a contact center service for small businesses and teams that offers contact center capabilities with a pay-as-you-go cost model. (SearchUnifiedCommunications.com)   Session stickiness in the race for load-balancer performance This week, bloggers look into load-balancer performance, congressional changes to ISP rules and software-defined perimeters. (SearchNetworking.com) EXPERT ADVICE   How to boost your ransomware security awareness With attacks soaring, how should IT organizations mount an effective defense and boost ransomware security awareness? (SearchNetworking.com)   Layer 3 switches explained Layer 3 switches are important in enterprise networks -- particularly in designs with many subnets and virtual LANs. What is a Layer 3 switch, what can it do for you, and how does it differ from a regular switch or router? (SearchNetworking.com) About This E-Newsletter This e-newsletter is published by the TechTarget network. To unsubscribe from Networking Digest, click here. Please note, this will not affect any other subscriptions you have signed up for. TechTarget Networking Media Group, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2017 TechTarget. All rights reserved.

Why strong CRM is key to getting customer renewals

April 03, 2017   Business Technology Research from TechTarget     Why strong CRM is key to getting customer renewals Sponsored by Infor If you already have a CRM solution, there's a good chance that you are not taking full advantage of it. Many CRM strategies are failing to meet their full potential. Access this infographic to discover how to patch the holes in your CRM strategy. Read more...     Report: Key capabilities for knowledge-focused ITSM Sponsored by Skillsoft When it comes to solving IT problems, knowledge is power. Smart organizations use all areas of knowledge within the business, making it easy to collaborate. Discover how leaders in IT service management (ITSM) tap all areas of knowledge within their business, and allow for a collaborative environment for their support workers. Read more...     Mobile security predictions: Looking into the future Sponsored by Lookout Understanding and successfully combatting security threats that mobility creates is paramount for continued protection of sensitive company and customer data. This white paper provides Lookout's mobile cybersecurity predictions for 2016 to 2019, so you can futureproof your enterprise. Read more...     ERP integration for mid-market organizations Sponsored by VAI, Vormittag Associates, Inc. Learn about a personalized, web-based user experience ecosystem that can enable manufacturers, distributors, and retail organizations to remotely access ERP solutions for improved decision-making and collaboration. Read more...     11 lead-to-revenue management vendors compared Sponsored by Marketo Forrester conducted a 36-criteria evaluation of the top 11 lead-to-revenue management (L2RM) platform vendors. Inside, you'll learn what B2B marketing professionals need to look for in a platform, what separates the leaders from the rest of the pack, and how to pick the right platform to meet your business needs. Read more...   This newsletter is published by TechTarget. TechTarget, Member Services, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2017 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy. Privacy Policy | Unsubscribe

Mobile CRM is becoming a necessity: Are you ready?

April 03, 2017   Business Technology Research from TechTarget     Mobile CRM is becoming a necessity: Are you ready? Sponsored by Infor Mobility is becoming the norm. Extending your CRM solution to smartphones and other mobile devices gives your field force a strong competitive advantage that can help drive revenue and enhance the customer experience. Learn about Infor's mobile CRM solution and their on-the-go benefits. Read more...     How to prepare for a sales compensation plan Sponsored by Xactly With careful consideration, you can inspire your teams and empower them to perform above the competition. Learn tactical plans in this e-book. Read more...     Data-driven apps: 5 ways to deliver analytics Sponsored by OpenText Developing compelling data-driven applications is no easy task. This resource reveals 5 best practices for designing data-driven apps that inform, connect, and motivate end users. Learn how you can make big data useful, build data-driven apps to scale, and more. Read more...     Effective onboarding and talent mgmt: 4 key principles Sponsored by SumTotal by Skillsoft This report investigates the current state of onboarding programs and how these initiatives affect the success of talent management. Get tips on how to implement successful onboarding programs and find out how they emphasize people and performance over paperwork, reduce new hire time to proficiency, and more. Read more...     Mobile security research report: The changing ecosystem Sponsored by Lookout See how CIOs have zeroed-in the threat to mobile security and how they shut down attempts at breaching their networks. Read on to ensure mobility doesn't become a liability to your organization and learn how pros fend off today's data breaches. Read more...   This newsletter is published by TechTarget. TechTarget, Member Services, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2017 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy. Privacy Policy | Unsubscribe

How to extend ECM to business apps for better decision-making

April 03, 2017   Business Technology Research from TechTarget     How to extend ECM to business apps for better decision-making Sponsored by OpenText Explore the concept of extended ECM and how it enables you to integrate business content with business apps – including CRM, ERP, supply chain management, and HR management. Discover how to contextualize content management, improve critical customer interactions, and enhance financial decision-making. Read more...     Mobile, Social CRM reshape engagement strategies Sponsored by SearchCRM This expert e-book looks at modern changes in customer experience management. Access to explore mobile and social CRM's increasingly dominant and multidimensional role in customer engagement, as well as ways to transform customer data from disparate digital sources into more personalized messaging. Read more...     4 key precautions to mitigate DDoS attacks Sponsored by Dyn To overcome the challenges Distribute Denial of Service (DDoS) attacks present you need a highly resilient and scalable DNS infrastructure. This white paper reviews DDoS attack concepts and mitigation strategies. Inside, you'll learn 4 critical DNS concepts. Read more...     Rethink your management hiring strategy Sponsored by SumTotal by Skillsoft According to a recent Gallup report, companies failing to hire the right management candidate 82% of the time. Access this infographic to learn why having the right management team is critical to your business's success and how you can empower your managers to better manage their teams, retain top talent, and more. Read more...   This newsletter is published by TechTarget. TechTarget, Member Services, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2017 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy. Privacy Policy | Unsubscribe

The more technical tester series, part four: Learn how to code

Latest Technology News and Expert Advice A roundup of news and tips on the topics you're interested in | April 03, 2017 ISSUE HIGHLIGHTS The more technical tester series, part four: Learn how to code I have a typical manual tester resume. Can I find a job in DevOps? Data-driven innovation needed in businesses -- and dog shelters With growth of social networking comes social media selling Definition: natural number NEWS With growth of social networking comes social media selling With Sales Navigator enhancements, which include an enterprise edition, LinkedIn hopes to capitalize on sales reps' increasing use of social media as a sales tool.   EXPERT ADVICE The more technical tester series, part four: Learn how to code Software testers are under increasing pressure to become more technical. Expert Matthew Heusser is back with another 'more technical tester' article on learning to code.   I have a typical manual tester resume. Can I find a job in DevOps? It's all automation all the time in the DevOps world. So what does that mean for manual testers? Expert Gerie Owen suggests what testing skills to highlight.   Data-driven innovation needed in businesses -- and dog shelters Innovation driven by data analytics is important, not only to companies, but also to dogs waiting to be adopted in shelters. SAS best practices consultant Jill Dyché explains why.   Definition: natural number A natural number is a number that occurs commonly and obviously in nature.   About This E-Newsletter This email is published by the TechTarget Security Media Group. Copyright 2017 TechTarget, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners. To unsubscribe from all Security Media Group emails, Go to unsubscribe. TechTarget Security Media Group, 275 Grove Street, Newton, MA 02466 Contact: webmaster@techtarget.com When you access content from this email, your information may be shared with the sponsors of that content as described in our Privacy Policy. About TechTarget: TechTarget publishes media for IT pros with more than 100 focused websites providing quick access to a deep store of news, advice and analysis about the technologies, products and processes crucial to your job.

Contact centers and cloud: 10 rules for better customer experiences

Contact centers and cloud: 10 rules for better customer experiences

Sponsored by: West Corporation

Customer experience is no longer bound by the limitations of legacy on-premises system capabilities – the cloud has irrevocably changed the way customers choose to interact with your business. This guide defines a variety of “new rules” for contact centers that take into account the evolving demands of web and mobile-enabled customers. Learn how to keep up with the rise of the multichannel, customer-centric model of business and uncover 10 rules for cloud-enabled contact centers, including: Think multiple inbound channels Rotate customers more intelligently Make it easier to self-serve And 7 more

VIEW NOW

ABOUT THIS EMAIL

This email is published by the TechTarget Business Applications and Architecture Media Group. Copyright 2017 TechTarget, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners. To unsubscribe from all TechTarget Business Applications and Architecture Media Group. Go to unsubscribe. TechTarget Business Applications and Architecture Media Group, 275 Grove Street, Newton, MA 02466 Contact: webmaster@techtarget.com When you access content from this newsletter, your information may be shared with the sponsors of that content as described in our Privacy Policy.

UK leading in using red team cyber security testing

Daily news from ComputerWeekly: Read about the latest business technology news

ComputerWeekly.‌com Daily News Read about business technology news.

ISSUE DATE: 3 April 2017 TOP STORIES UK leading in using red team cyber security testing Red teaming is set to become a key approach to ensuring cyber security controls and processes are fit for purpose and compliant with regulations, and the UK is leading the way. READ MORE → Teradata Universe 17: IntelliFlex 2.0 vaunted as emblem of flexibility At its Universe conference in Nice, Teredata announces an upgrade to its MPP IntelliFlex platform in line with what it says is a fresh flexibility towards customers. READ MORE → NHS England updates its 'Five Year Forward View' and sets out technology plans NHS England’s updated five year strategy reveals mental health trusts chosen to become digital centres of excellence, launch date for NHS apps library and plans for NHS 111 online. READ MORE → ADVERTISEMENT

IN DEPTH Wholesale fibre price cut to benefit broadband users, says Ofcom Ofcom is to cut the wholesale price that Openreach can charge other service providers for its fibre-based broadband products. READ MORE → Blockchain starts to prove its value outside of finance Technology behind bitcoin is being adopted in supply chains, power networks and even to support independent musicians. READ MORE → £200 million fund can speed up demand for speedy FTTP broadband The value of the government’s £200m broadband fund should not be measured in monetary terms, but in terms of demand generation, says Lyndsey Burton, founder of comparison site Choose.co.uk. READ MORE → Using girl-power to build a post-Brexit Digital British Empire We should build our Post-Brexit industrial strategy round making good use of the digital talent of the other half of the population. READ MORE →

About This E-Newsletter This email is published by ComputerWeekly.com, part of the TechTarget network. Copyright 2017 TechTarget, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners. You can unsubscribe here. ComputerWeekly, TechTarget, 275 Grove Street, Newton, MA 02466 Contact: webmaster@techtarget.com. About TechTarget: TechTarget publishes media for IT pros with more than 100 focused websites providing quick access to a deep store of news, advice and analysis about the technologies, products and processes crucial to your job.