Everything you need to know about UC as a service now

The latest news and tips on the topics you're interested in

Latest Technology News & Expert Advice     January 23, 2019

Issue Highlights: Everything you need to know about UC as a service now Where the UCaaS market is and where it's headed Improve the contact center experience with 3 key integrations Avaya follows Cisco into market for UC headsets RingCentral contact center expands with Connect First acquisition

Everything you need to know about UC as a service now Wondering how to approach the force that is UCaaS? The possible paths may vary significantly, but that doesn't mean there's one right way for every organization. Read Now

Where the UCaaS market is and where it's headed Fresh survey results from Nemertes show a dynamic market for UC as a service with some unpredictable impact on organizations and networking staff. Read Now

Improve the contact center experience with 3 key integrations Organizations that want to offer a modern contact center experience can turn to AI, messaging apps and UC to improve agent productivity and customer service. Read Now

Avaya follows Cisco into market for UC headsets Avaya has begun manufacturing UC headsets, following the lead of rival Cisco in a trend that is shaking up the market for such devices. Read Now

RingCentral contact center expands with Connect First acquisition RingCentral's intention to acquire contact center provider Connect First follows a growing trend toward offering cloud contact centers as part of UCaaS environments. Read Now

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