| Best Practices
for Increasing
Customer Demand | | | | | | | | Hi David,
Customer demand from digital channels increased dramatically over the past year as remote work became the new norm overnight.
And Knowledge Management leaders are in a unique position to address rapidly changing business needs by improving self-service and employee enablement.
| | | | | Get the Gartner Report to learn: | | | | How remote work changed employee knowledge management—and what to do about it | | | | | Why CX and EX leaders must work together to champion knowledge management transformation | | | | | How to plug knowledge gaps to improve customer self-service | | | | | | | | Happy Reading!
Lucidworks | | | | | | | |
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