Register Now | Alleviate Customer Service Pain Points Using Data

Improve Agent Effectiveness with Data from User InteractionsWebinar

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Alleviate Customer Service Pain Points with Data from User Interactions Webinar | Weds. April 21 | 11am PT / 2pm ET REGISTER NOW Hi David, How do we begin to surface the customer experience users crave? It starts by analyzing and understanding user interaction data, or signals. These signals contain powerful insight into what information is most relevant to your users, how and where they are expecting to find it, and the language they are using to signify their intent. Taking clues from this data, we can then start to make targeted, data-led improvements to both agent-assisted and non-assisted (self service) support with the overall goal of increasing customer satisfaction and improving key business metrics. In this webinar, you will learn: + Why leveraging customer service user interactions is so impactful for fostering customer satisfaction  + Using machine learning and deep learning techniques in a data-led, purposeful manner   + Improving agent effectiveness by giving them the information they need at their fingertips  + Making your customers happier and boosting customer loyalty  Featured speaker:  Jill Rosow   Data Scientist, Professional Services, Lucidworks Reserve your space for Wednesday, April 21 at 11:00 am PT. See you there, The Lucidworks Team Register today This email was sent by Lucidworks | 235 Montgomery Street Suite 500 | San Francisco, CA 94104. If you're not interested in receiving these types of communication, click here to unsubscribe and we'll remove you from our mailing list. We value your privacy.