3 KPIs you must establish to determine success

3 KPIs you must establish to determine success

Imagine a highly available business services environment. Highly available business services rely on modern IT operations management (ITOM). What does that look like? You have an availability dashboard structured around business services. You also have consolidated event monitoring, so you can quickly identify the most serious issues that may impact service performance before they turn into outages. These high-priority issues are then automatically routed and assigned to the right person. New IT Operations Management best practices pioneered by ServiceNow customers have been proven to increase service availability. By developing a service availability strategy, you can address IT issues before they become business problems. This ebook can help you identify where availability challenges exist and improve your ability to analyze, prevent, and address problems before they occur.

VIEW NOW

ABOUT THIS EMAIL

This email is published by the Data Center and Virtualization Media Group. Copyright 2017 TechTarget, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners. To unsubscribe from all TechTarget Data Center and Virtualization Media Group. Go to unsubscribe. TechTarget Data Center and Virtualization Media Group, 275 Grove Street, Newton, MA 02466 Contact: webmaster@techtarget.com When you access content from this newsletter, your information may be shared with the sponsors of that content as described in our Privacy Policy.