Sunday, December 9, 2018

Bitpipe.com Download Confirmation

Thank You for Downloading:
TechTarget
Improve customers' self-service with knowledge management
TechTarget
You Might Also Be Interested In:
Contact center digital transformation: Guidelines for selecting UCC tools
Sponsored by Avaya
Download this IDC report to learn how UCC tools can enable organizations to operate and grow the business in new ways, help capitalize on and establish new innovative business models, and deliver more comprehensive worker and customer experiences.
How 10 CCaaS vendors compare
Sponsored by Nice-InContact
Download this Gartner Magic Quadrant, explore the strengths and cautions of 10 CCaaS vendors, and find out how the dynamics of the CCaaS market have changed based on the evolution of the contact center to the customer experience center.
4 companies provide feedback about their cloud contact center investment
Sponsored by Nice-InContact
Customers want to feel valued and 73% say that valuing their time is one of the most important indicators of good customer service. In this Total Economic Impact report, uncover feedback from 4 companies that migrated from on-premises contact centers to a cloud contact center.
Virtual support agents: An alternative to chatbots and portals
Sponsored by Espressive
Portals and chatbots have several things in common. Read this resource to learn the 4 things that portals and chatbots have in common that virtual support agents do not.
Chatbots are a good idea — or are they?
Sponsored by Espressive
Chatbots are supposed to provide convenience. They are meant to make accessing information faster and easier for people, but that is not always the case. Read this resource for a list of 10 problems that chatbots have and learn about a platform that is designed to work around those problems.
This newsletter is published by Bitpipe.com, part of the TechTarget network.

TechTarget, Member Services, 275 Grove Street, Newton, MA 02466.
Contact: webmaster@techtarget.com

Copyright 2018 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners.

When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy.

Privacy Policy | Unsubscribe

No comments: