Hosted vs. cloud-native contact centers

The latest white papers, case studies and product information

Business Technology Research     February 04, 2019

IN THIS ISSUE Hosted vs. cloud-native contact centers Build an intelligent contact center with AI-powered search

Hosted vs. cloud-native contact centers SPONSORED BY: NICE inContact When it comes to contact center solution, it's very important to understand the difference between a hosted solution and a cloud-native solution. Download this brief one-page Frost & Sullivan report to better understand the differences between hosted and cloud-native capabilities. Read More

Build an intelligent contact center with AI-powered search SPONSORED BY: Attivio Whether it's through a contact center or self-service web portal, the support function is where customers engage with your company most. In this white paper, discover how AI-powered search can help businesses deliver exceptional customer support and improve the quality of daily customer interactions. Read More

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