| École Hôtelière de Lausanne puts Amelia the robot at its core
When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear.
READ MORE → GozNym bust underlines cyber crime threat
A criminal network using GozNym malware has been shut down in an international law enforcement operation, but others are still operating, underlining the need for vigilance, warns a security expert.
READ MORE → How Open University went from bespoke IT to vanilla SAP
It’s hard convincing users their business processes are a dud. But this is what Chris Youles, chief information officer of the Open University, needed to do to transform the organisation.
READ MORE → ISPs get nine months prep time for Ofcom shake-up of broadband contract renewal rules
Regulator Ofcom is giving broadband, phone and pay-TV service providers nine months to ready their systems and processes for the emergence of new rules, designed to make it easier for consumers to switch providers.
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