Can you accurately measure SLA expectations and results?

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Latest Technology News & Expert Advice     June 05, 2019

Issue Highlights: Can you accurately measure SLA expectations and results? Bolster enterprise application support from dev to deployment Definition: open core model (open core software) Combine containers and serverless to optimize app environments Build a patch management process to stay cool in an IT crisis

Can you accurately measure SLA expectations and results? Realistic SLA expectations rely on accurately defined criteria, properly set. Test your knowledge of SLA measurements and learn to tailor contracts that avoid costly consequences with this quiz. Read Now

Bolster enterprise application support from dev to deployment Enterprise applications are anything but simple. To wrangle the software, resources and code of these critical apps, be smart with IT tooling, management and other aspects of support. Read Now

Definition: open core model (open core software) The open core model is a business strategy where a company offers a "core" version of a product with limited features as free and open source (FOSS) software at the same time an add-on commercial version is released as proprietary software. Read Now

Combine containers and serverless to optimize app environments Rather than pick a side in the debate around containers vs. serverless computing, DevOps shops would benefit from putting both of these complementary technologies to use. Read Now

Build a patch management process to stay cool in an IT crisis Time is of the essence during a major IT crisis, but rushing to fix a problem can do more harm than good. Ensure version control, documentation and testing for effective patch deployment. Read Now

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