Monday, October 21, 2019

5 customer support problems affecting your CX strategy

TechTarget
Business Technology Research     October 21, 2019
TechTarget
IN THIS ISSUE
5 customer support problems affecting your CX strategy
SPONSORED BY: Squelch
In this guide, learn how call center optimization can improve your CX strategy. Discover 5 common customer support problems affecting your CX, and learn how call center transformation can increase business value and drive customer satisfaction.
Use this SaaS metrics cheat sheet
SPONSORED BY: Fusebill
Net MRR churn rates, CAC, CLTV, etc.—what do all these acronyms mean, and how do you make use of them? Use this SaaS metrics cheat sheet to learn all this (and more) important subscription service lingo in one place.
Multi cloud backup and recovery best practices
SPONSORED BY: ComputerWeekly.com
User concerns about data availability and safety continue to grow. And despite being in the early phases of the multi-cloud movement, experts have provided some good guidelines to users to help them implement this additional layer of protection. This guide details multi-cloud backup and recovery best practices, and presents potential pain points.
The MSP benefits of selling SaaS backup
SPONSORED BY: Datto, Inc.
In this e-book, you'll learn how to pitch SaaS backup to customers and bundling strategies to build better margins and drive recurring revenue. Download now to get started and to discover how you'll benefit from adding SaaS backup to your portfolio.
Will flexible workspaces boost employee productivity?
SPONSORED BY: Citrix
Employee expectations regarding workplace flexibility continue to change, leaving businesses responsible for meeting them or else suffer consequences like poor productivity. Download this whitepaper to explore how digital workplace solutions create a flexible environment for your employees without compromising on business security.
This newsletter is published by TechTarget, Inc.
275 Grove Street, Newton, Massachusetts, 02466 US

Click to: Unsubscribe

You are receiving this email because you are a member of TechTarget. When you access content from this email, your information may be shared with the sponsors or future sponsors of that content and with our Partners, see up-to-date Partners List below, as described in our Privacy Policy. For additional assistance, please contact: webmaster@techtarget.com

© 2019 TechTarget, Inc. all rights reserved. Designated trademarks, brands, logos and service marks are the property of their respective owners.

Privacy Policy | Partners List
TechTarget

No comments: