Here's why a customer feedback program is essential to a business

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Latest Technology News & Expert Advice     April 08, 2020

Issue Highlights: Here's why a customer feedback program is essential to a business How to negotiate a good software subscription agreement How RPA and digital transformation work together Improve your IT contract negotiations by focusing on 5 factors How to write an RFP and statement of work for an IT services contract

Here's why a customer feedback program is essential to a business With C-suite executives investing in a customer feedback program, they will be able to implement strategies to capitalize on positive ratings and resolve negative comments. Read Now

How to negotiate a good software subscription agreement A big mistake IT execs make in negotiating software subscription deals is overbuying. Here are seven steps from ClearEdge Partners' Rachel Annello that will lead to a better deal. Read Now

How RPA and digital transformation work together Enterprises that think RPA is a good endpoint for digital transformation efforts are in for a rude shock. While automation is a good start, it can leave deeper issues unresolved. Read Now

Improve your IT contract negotiations by focusing on 5 factors When buying technology, a bare-knuckle approach rarely succeeds. To get a good IT deal, CIOs should pay heed to five transformations driving businesses, ClearEdge's CEO says. Read Now

How to write an RFP and statement of work for an IT services contract Master how to write an RFP and statement of work to get the IT services you need using these best practices from consulting firm ClearEdge Partners. Read Now

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