Building out empathy at scale: How to overcome 3 common barriers

The latest white papers, case studies and product information

Business Technology Research     June 05, 2020

IN THIS ISSUE Building out empathy at scale: How to overcome 3 common barriers Security awareness training: Understanding the current state Observability in your apps: what, why, and how? Reinvent the way you compete Augmented analytics: How to effectively deploy it

Building out empathy at scale: How to overcome 3 common barriers SPONSORED BY: Comcast Business Despite the ubiquity of technology throughout the customer journey, customers still want human-like interactions with brands. In order to provide this, organizations should focus on providing empathy at scale. In this IDC study, explore the challenges of building out empathy at scale and how you can overcome 3 common barriers. Read More

Security awareness training: Understanding the current state SPONSORED BY: Mimecast While technology-based solutions are critical for protecting an organization from attacks, a robust security awareness training program is also essential to provide a backstop. In this white paper, learn about the current state of security awareness training. Also learn about best practices to consider when developing a robust training program. Read More

Observability in your apps: what, why, and how? SPONSORED BY: SolarWinds, Inc. Monitoring and observability are often implemented as an afterthought, but the importance of building apps/systems around these features is not to be understated. Check out this eBook to learn how you can build a truly observable app. Read More

Reinvent the way you compete SPONSORED BY: Kompyte Track your competitors. Capture every change competitors make to their websites, products, and digital campaigns and leverage it to gain a competitive advantage. Read More

Augmented analytics: How to effectively deploy it SPONSORED BY: Yellowfin Did you know Gartner predicted that, by 2020, support for augmented data analytics will become a "dominant driver" of buying decisions? Find out why in our exclusive guide, which you can access after a brief survey. Read More

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