Hi David,
Guide users and give them a consistent personalized experience across all channels by creating your own Connected Experience Cloud (CXC). Here's how it works:
1. Capture Signals: Capture user actions including browsing behavior, search strings, complete purchase, downloads, and views.
2. Extract Meaning & Predict Intent: Use signals to understand intent and recommend the next best action.
3. Create Insight Anywhere & Apply it Everywhere: Meet customers and employees where they are with the most relevant information and recommendations.
Read The Next Frontier: Connected Experience Cloud by Will Hayes, CEO of Lucidworks to learn more about providing continuity and context in every digital interaction. 
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