7 Best Practices to Retrieve Relevant Content for Customers

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Great Customer Service Via Relevant Content GET REPORT Hi David, Time-consuming search on portals frustrates users, but you can make it easy for employees and customers to find what they need.  Research from Gartner outlines how to improve customer experience by delivering relevant, timely content in the moment of need. Get the report to learn: + Best practices for delivering knowledge and content to customers + Why you should consolidate agent-facing and customer-facing knowledge bases + How you can lower knowledge management application costs GET REPORT If you'd like to learn how to connect your customers and employees in a way that personalizes interactions, improves customer satisfaction, and reduces agent attrition, contact us today! Best, Lucidworks This email was sent by Lucidworks | 235 Montgomery Street Suite 500 | San Francisco, CA 94104. If you're not interested in receiving these types of communication, click here to unsubscribe and we'll remove you from our mailing list. We value your privacy.