 | | May 04, 2017 | | | | Business Technology Research from TechTarget | | | | | Build a better business with SIPOC and ITIL
Sponsored by Global Knowledge
This white paper describes a technique for defining processes called SIPOC (Suppliers, Inputs, Process, Outputs, and Customers). SIPOC provides a structured way to define the key elements of any process. SIPOC can be used as a means of defining any of the service management processes presented in ITIL® best practices. Read more... |  | | | | | | Comprehensive disaster recovery: Why cloud is the best choice
Sponsored by Commvault
In this white paper, you will learn more about the challenges organizations face with it comes to DR, and how the cloud can come to the rescue of your organization. Read on to find out how to securely store customer data in the public cloud while fending off security concerns. Read more... |  | | | | | | Achieving analytics success starts in the hiring process
Sponsored by SAS
This report, produced by MIT Sloan Management Review, examines how analytics talent is driving competitive advantage at data-oriented companies. Learn 3 steps for designing an analytics talent plan, 3 levels of analytics maturity and the impacts they have on hiring, retaining and promoting talent, and a guide for building your talent bench. Read more... |  | | | | | | Social media takeover: Using social insights to plan campaigns
Sponsored by Sysomos
A successful social marketing campaign hinges on the reaction of its target audience. Failing to use data from today's social media landscape is a missed opportunity. Discover crucial steps and processes for developing marketing campaigns that have social media data at their core. Plus, learn best practices for utilizing social data. Read more... |  | | | | | |
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