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| Business Technology Research from TechTarget |
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| | How to get more value from Live Chat
Sponsored by Zendesk
It's time to ask: How do we get more value from Live Chat? In this whitepaper, learn how to take your customer support to the next level and shift from reactive to proactive support by implementing strategies like real-time monitoring and data analysis. Read more... |  | | | |
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| | Better insight, productivity & innovation with analytics
Sponsored by OpenText
As business leaders and technologists navigate digital disruption, analytics has become a key area of focus for enterprises. But the bigger challenge is how to use data to spot effective new ideas and drive innovation. Inside, learn about 3 focus areas to help you gain the most insight out of your data. Read more... |  | | | |
| | Mitigating risks with accurate analytics
Sponsored by SAS
This white paper explores the strategic benefit of making analytics an integral part of your risk management plan. Inside, learn 11 principles for enhancing risk management and the way banks are currently leveraging analytics for risk assessment. You'll also find some risk management success stories. Read more... |  | | | |
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