Wednesday, January 31, 2018

Applying AI to ITSM; scouring social data to improve public health

IT Strategy Digest
Content from TechTarget's global network for CIOs and IT Leaders |Jan. 31, 2018
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Prepare now for an AI-assisted ITSM strategy
Jennifer Wels, Contributor
What does it mean to have an AI-assisted ITSM strategy? Pink Elephant's Jennifer Wels outlines seven areas where AI can be applied to ITSM. (SearchCIO.com)
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NEWS
 
In 2018, legal tech trends attest to power of data
Data becomes paramount, worldwide laws may call for contractual changes and the demand for digital services is prompting a litigation shift, according to law firm Mayer Brown. (SearchCIO.com)
 
IT areas of focus in 2018 include outcome-based security services, data lakes
Rahul Singh, managing director at IT outsourcing advisory Pace Harmon, dissects the 2018 trends in three important IT areas for CIOs. (SearchCIO.com)
 
Mining the digital phenotype has big data written all over it
John Brownstein of Boston Children's Hospital explains how his team is "putting the public back in public health" by mining troves of nonclinical data culled from social media. (SearchCIO.com)
 
Analyst: CIOs set the stage for an AI initiative, but they don't own it
In this video, analyst Zeus Kerravala explains the CIO's role in an AI initiative and offers advice about how to secure AI funding. (SearchCIO.com)
EXPERT ADVICE
 
Digital epidemiology takes on flu with help from you
The chief innovation officer at Boston Children's Hospital is building digital epidemiology tools that engage consumers and better understand their behavior. (SearchCIO.com)
 
Definition: Change management
This definition explains the meaning of change management and describes the various models businesses use to carry out a change. (SearchCIO.com)
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