Friday, March 27, 2020

3 issues with using NPS as a product metric

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Business Technology Research     March 27, 2020
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IN THIS ISSUE
3 issues with using NPS as a product metric
SPONSORED BY: Parlor
Companies view Net Promoter Score (NPS) as a trusted sign of customer loyalty and business growth—which is why teams have been facing pressure to improve the NPS of their company. This article explores the downsides of this pressure and examines 3 main problems with using NPS as a product metric.
Get the Wi-Fi performance you need: 1 school's experience upgrading
SPONSORED BY: TechData - HPE
Rio Rancho Public Schools was struggling amid increasing mobility demands and looming online testing requirements that were straining their existing Wi-Fi. They decided to upgrade with Aruba Networks. Learn about the school's experience in this case study.
Why a cloud phone system is the obvious choice
SPONSORED BY: Nextiva
As cloud computing fever sweeps the business world, Internet telephony is quickly becoming the preferred choice for business communications systems. In this white paper, discover the top 10 reasons to buy a cloud phone system for your organization.
Cloud communications: Migrate your phone system
SPONSORED BY: Mitel Networks Limited
Discover 5 easy steps to help you move your phone system to the cloud so that you can unlock the speed, agility, and flexibility of cloud communications.
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