| Because information about the coronavirus pandemic is changing by the hour, it's more important than ever for employers and HR personnel to use the correct vocabulary when communicating with employees and business partners. For example, do you know the difference between self-isolating and self-quarantining? Or what COVID-19 stands for? Or what it means when an employee says they are now a PUM? Neither did we until we started this glossary. We will be updating this list of pandemic terms frequently over the next few weeks to help you pick the right words when creating your crisis communication emails, newsletters, phone scripts and advice for telecommuting. We hope our simple explanations will help you use this 'new to us' vocabulary clearly and concisely. We have also included terms your employees might use when communicating with you. During a time of crisis, it takes a village to keep everyone physically and digitally safe. If you know of any terms we've missed or would like to help us clarify usage for the terms we've included, please contact us.
COVID-19 Pandemic Glossary Deep cleaning -- the neutralization and removal of dangerous pathogens; deep cleaning involves first washing and then disinfecting all surfaces that could potentially spread the contagion. Direct contact -- the result of coming within six feet of an infected person. In some areas of the world, tests for coronavirus are only given if the person in question has been in direct contact with another person who has tested positive for COVID-19. Drive through testing -- a strategic approach in which Individuals remain in their vehicles while medical staff in protective gear administer a swab test for COVID-19. Flattening the curve -- slowing down the spread of the virus so that hospitals and supporting infrastructure do not become overwhelmed. Fomite -- an inanimate object or surface that a virus uses as a temporary host. During an active outbreak, fomites require deep cleaning. Hand hygiene -- a well-established medical protocol for hand washing in which soap and/or alcohol-based sanitizer is used to reduce the transmission of harmful pathogens. Herd immunity -- the tipping point at which time enough people in a population have become immune to the virus through vaccine or recovery from illness that it slows the spread of the contagion to an acceptable level. Infodemic -- a situation in which the general public is overloaded with conflicting information from a wide variety of sources. Continue reading...
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