Vendor comparison: Multichannel cloud contact centers

April 04, 2017   Business Technology Research from TechTarget     Vendor comparison: Multichannel cloud contact centers Sponsored by Genesys The Ovum Decision Matrix report reviews seven cloud contact center solutions with particular emphasis on the ability of providers to handle multichannel customer interactions and connect data through analytics. It compares vendors based on the strength of their platform, the views of their customers, and the impact that each has in the marketplace. Read more...     5 major MDM challenges and setbacks Sponsored by Lookout In this white paper, take a closer look at 5 key insights about mobile security and enabling BYOD in your workplace. Read more...     Onboarding: How to boost new hire retention and productivity Sponsored by SumTotal by Skillsoft Discover how a strong onboarding program can accelerate new hire time to proficiency as well as unlock benefits like higher productivity and new hire retention, connecting new hires to your organization's culture, fostering successful future employees, and more. Read more...     Can augmented intelligence truly protect your mobile and endpoint weak spots? Sponsored by IBM The business world has been increasingly mobile for years, but it hasn't been until now that cyberthreats have been aimed at mobile devices. Unified endpoint management has come to integrate augmented intelligence and cognitive technology. Access this white paper to learn how these two technologies are improving mobile security. Read more...     EMM/MDM prizefight: MobileIron vs. Intune Sponsored by MobileIron Uncover the key differences between MobileIron and Microsoft's Intune. Learn how to address some of the limitations of both offerings so you can make the best choice to meet mobile security requirements today and down the road. Read more...   This newsletter is published by TechTarget. TechTarget, Member Services, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2017 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy. Privacy Policy | Unsubscribe