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| Business Technology Research from TechTarget |
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| | Analytics in IT: HBR reveals how to embrace the opportunity
Sponsored by SAS
IT has been at the center of making analytics a powerful tool used throughout every unit of the business organization. Inside, discover the opportunity for greater use of analytics in IT, the eras of analytics and the unique characteristics of each, and uncover how IT will change in Analytics 4.0. Read more... |  | | | |
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| | Chatbots & AI: A match made in CX
Sponsored by Zendesk
In the age of the customer, the term customer experience is highly charged and constantly changing. What adds to this is the new technology being used in contact centers to improve the customer experience. In this e-guide, learn how artificial intelligence, chatbots, and better data insights are used to improve CX and increase customer loyalty. Read more... |  | | | |
| | Traditional enterprise app strategies don't fit in a mobile world
Sponsored by SearchMobileComputing
Enterprise mobility management (EMM) it isn't the end-all, be-all for mobility strategies. Every company starting a mobile initiative needs an extensive, tailor-made plan to meet its specific needs and goals. Read on to learn about the role EMM should play in your mobile strategy. Read more... |  | | | |
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