Wednesday, September 6, 2017

AI: 5 benefits of bringing voice to analytics

 
AI: 5 benefits of bringing voice to analytics
Sponsored by: NICE Systems, Inc
Neural networks scan a giant menu of recorded information, and they become more accurate the more data is used to train them. With insights derived from terabytes of audio, companies can better understand user behavior.

This article examines the business benefits of voice recognition and analysis.

Explore the following 5 positive outcomes businesses can realize with customer experience analytics powered by neural networks:
  • Increased sales effectiveness
  • Cost management
  • A better understanding of customer churn
  • Compliance
  • Customer Loyalty
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