Is this the end of ITSM as we know it?

Is this the end of ITSM as we know it?

Sponsored by: Cherwell Software

Some are beginning to say that there’s a dismal future ahead for IT service management. With the move towards analytics, automation, and cloud services to reduce costs, it is certainly time to change the way you think about your ITSM strategy. Access this e-book now to see how 15 leaders are dealing with this adaptation in their organizations, and finding new ways to use their IT for business growth. Find out how these leaders view opportunities in five key areas: Transforming processes & technology Eliminating business silos Enhancing agility, speed and efficiency Driving business objectives and value Focusing on customer experience

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