What's the key to more meaningful customer relationships?

The latest white papers, case studies and product information

Business Technology Research     October 20, 2017

IN THIS ISSUE What's the key to more meaningful customer relationships? How to deliver and secure data across mobile endpoints Gleanster Research on Retail: Web Content Stats 4 key technologies to improve brand storytelling Are you damaging your workforce's productivity?

What's the key to more meaningful customer relationships? SPONSORED BY: Zendesk Join Jason Maynard, Director of Data and Analytics, and Dave Dyson, Senior Customer Service Evangelist to learn how machine learning can help improve your customer relationships, and how predictive analytics can further improve support and raise customer satisfaction. Read More

How to deliver and secure data across mobile endpoints SPONSORED BY: Citrix Mobile devices and BYOD have brought unprecedented agility to the enterprises, but with it comes new security concerns. Read this short whitepaper to learn what over 200 senior security executives had to say about the top risks and trends in data security, as well as how to overcome them. Read More

Gleanster Research on Retail: Web Content Stats SPONSORED BY: Sitecore As online retail becomes a larger percentage of all retail shopping, integrating web content systems with commerce engines is the next big challenge to both your data and your operations. Read on to learn how to integrate your content and commerce systems, how it helps your brand's issues, and more. Read More

4 key technologies to improve brand storytelling SPONSORED BY: BrightSpot In today's world, consumers are always connected. They rely on multiple channels to get the information they want, when they want. Marketers need to evolve to stay competitive in this new consumer landscape. Learn best practices of successful brand storytelling and how technology can (and should) enable those best practices. Read More

Are you damaging your workforce's productivity? SPONSORED BY: Microsoft Productivity remains one of the top issues facing small and medium-sized businesses (SMBs) today. And while there's no doubting the importance of trying to get the most out of your talent, the approach many SMBs take actually has the reverse effect. This is the 'productivity puzzle.' Have you fell victim? Find out in the following white paper. Read More

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