How to minimize downtime to cut costs and boost recovery

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Business Technology Research     February 19, 2018

IN THIS ISSUE How to minimize downtime to cut costs and boost recovery Customer support and chat tools: How Uber let these drive success

How to minimize downtime to cut costs and boost recovery SPONSORED BY: Commvault In this brief video, IDC research director Phil Goodwin shares the findings of a recovery time objective survey. Find out which company was able to cut unplanned downtime by more than 50% to produce unprecedented cost savings and provide more reliable availability of data. Read More

Customer support and chat tools: How Uber let these drive success SPONSORED BY: Zendesk Everyone knows Uber, but behind the wheel? A complex ecosystem that keeps the driver and rider connected and processes running smoothly. Discover how customer support and chat tools supported Uber's business growth. Read More

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