Friday, November 1, 2019

Temper expectations for recruitment chatbots to mitigate failure

TechTarget
Latest Technology News & Expert Advice     November 01, 2019
TechTarget
Issue Highlights:
Temper expectations for recruitment chatbots to mitigate failure
Employee engagement process balances technology and people
Employee engagement best practices still rely on the human touch
Before deploying recruitment chatbots, define use cases
New AI laws could impact how HR operates
Temper expectations for recruitment chatbots to mitigate failure
Although chatbots are powered by AI, the human factor is a critical factor in their success. That's because chatbots don't have the same instincts and capabilities that humans do.
Employee engagement process balances technology and people
Surveys and onboarding tools can help, but they're only small pieces to the employee engagement puzzle. This handbook provides a holistic view of corporate culture.
Employee engagement best practices still rely on the human touch
Employee engagement tools can play a critical role in worker productivity and retention, but they need the constant nurturing of executives, managers and HR leaders.
Before deploying recruitment chatbots, define use cases
HR departments can benefit from using chatbots for basic tasks, but the technology will eventually be able to handle more complex requests. Be sure to set clear expectations first.
New AI laws could impact how HR operates
Federal, state and local governments are turning its attention to the use of AI in all aspects of life. This includes how HR is using automated decision support systems.
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