Wednesday, September 30, 2020

Word of the Day & Pop Quiz: managed service

 
Word of the Day & Pop Quiz WhatIs.com
Daily updates on the latest technology terms | September 30, 2020

managed services

Managed IT services are tasks related to information technology that are completed by a third-party contractor. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to the service provider.

A service provider can charge for a managed IT service in a number of ways, including per-device, per-user and all-inclusive pricing. Managed IT services are typically billed as flat fees on a regularly scheduled basis, and monthly billing cycles are a common approach.

A flat fee billed on a consistent schedule provides customers with predictable pricing and gives the service provider the stability of a monthly recurring revenue stream.

Continue reading...


Take the Quiz!

The answer choices are listed below.

 

1. The terms "cloud service provider" and "managed service provider" can be used as synonyms as long as the provider's service is delivered over the internet and supported by an SLA. What does SLA stand for?

a. service level agreement

b. software licensing agreement

Answer

 

2. It is not unusual for a Managed Service Provider (MSP) to adjust pricing for small clients who have a high ________________.

a. risk profile

b. risk appetite

Answer

 

3.  _______________ is considered to be one of the most crucial growth factors for MSPs during the pandemic.

a. security

b. compliance

Answer

Today's Takeaway

 

"The managed services model has become more valuable amid the COVID-19 pandemic, opening opportunities for MSPs and raising the IT services sector's profile." --
John Moore

Eye on Tech Videos

 

 

What is the Difference Between Multi-Cloud and Hybrid Cloud?

No two clouds are the same, which also goes for multi-cloud and hybrid-cloud architectures. Watch to learn the difference.

Continue Learning

 
3 ways managed service providers can still succeed in 2020
MSPs that can best adapt to the changes 2020 has brought to the market are poised to survive the year and be in an excellent position to lead the way in 2021.

How managed service operations are adapting to a pandemic
IT service providers are deeply involved in curbing the pandemic's disruptions to U.S. businesses. Learn how companies have uncovered hidden strengths and new service offerings.

MSPAlliance on a quest to change the managed services industry
In part one of this two-part interview, MSPAlliance CEO Charles Weaver discusses his organization's evolution and its ongoing efforts to professionalize managed services.

How is SD-WAN as a service different from managed SD-WAN?
SD-WAN technology is available in a variety of business models, including SD-WAN as a service and managed SD-WAN. But how do the different consumption models compare?

Regulation is coming to MSPs, who will stand up and lead?
Louisiana was the first state to sign into law any sort of regulation around MSPs and MSSPs, but it won't be the last. Someone from within the industry must step up now.

Pop Quiz Answer Key

 

Stay in Touch

 

 

Thank you for reading! For feedback about any of our definitions or to suggest a new definition (or learning resource) please contact me at mrouse@techtarget.com

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