How Conversational Apps Are Changing Business | | | | | | David, Too many chatbots talk a lot without saying anything meaningful. They misinterpret questions if they're not asked in a specific way, delivering irrelevant answers or forcing the user to rewrite the questions. Let's face it. Customers and agents are tired of getting the wrong information, and they just want answers. That's where (good) conversational apps come in. | | | Check our our guide on chatbots to learn: | | | Why everyone hates your chatbot (including you) | | | | How conversational apps are changing business across the customer journey and inside the organization | | | | Critical features for building your next (or first) conversational app | | | | Happy Reading, Lucidworks | | | | | |
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