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Complimentary Pass to Customer Service Event

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Leverage User Interaction Data for Impactful Customer Service Learn how user interaction data can help you measure and optimize customer support experiences. Using quantitative and qualitative data, you can solve customer service pain points and drive a truly empathetic experience for both customers and agents.     Join us for Activate Customer Service, a 1-day virtual event where experts will share strategies to improve customer service for everyone involved. Register today! Featured Sessions  Data Led Decision Making for Customer Service Pain Points Gain powerful insight into what information is most relevant to users, how and where users expect to find it, and the language customers are using to signify their intent.    Jill Rosow, Data Scientist, Professional Services, Lucidworks  Call Deflection and Agent Effectiveness in Salesforce Learn how Lucidworks Agent Insights improves the customer service experience by surfacing relevant self-support materials to deflect tickets and by connecting agents to experts and relevant information for issues that require additional support.    Max Bell, Senior Systems Manager, Lucidworks  Creating a More Empathetic CX by Connecting Data Across Support Touchpoints  By investing in technology platforms that enable better self service and agent effectiveness through data connectivity, brands can deliver on the promise of providing a personal and connected experience.    Kate Leggett, VP, Principal Analyst, Forrester    More sessions will be announced soon! You will also have the opportunity to network with customer service leaders throughout the day. Get Your Complimentary Pass If you are interested in speaking or sponsoring, or if your have any questions about Activate, please contact activate@lucidworks.com This email was sent by Lucidworks | 235 Montgomery Street Suite 500 | San Francisco, CA 94104. If you're not interested in receiving these types of communication, click here to unsubscribe and we'll remove you from our mailing list. We value your privacy.