Chatbots & AI: A match made in CX

The latest white papers, case studies and product information

Business Technology Research     September 28, 2017

IN THIS ISSUE Chatbots & AI: A match made in CX 10 reasons to consider the hyper-converged data center Using cloud-based collaboration tools for business agility Ransomware recovery: 4 success stories to learn from 3 approaches to Spark Acceleration for machine learning

Chatbots & AI: A match made in CX SPONSORED BY: Zendesk In the age of the customer, the term customer experience is highly charged and constantly changing. What adds to this is the new technology being used in contact centers to improve the customer experience. In this e-guide, learn how artificial intelligence, chatbots, and better data insights are used to improve CX and increase customer loyalty. Read More

10 reasons to consider the hyper-converged data center SPONSORED BY: Hewlett Packard Enterprise Download this guide as our experts reveal the top 10 reasons to consider a hyper-converged data center, including its suitability for scale-out VDI workloads, ROBO support, hardware refresh, and more. Inside, you'll discover which workloads apply to your needs, and determine if HCI should be implemented. Read More

Using cloud-based collaboration tools for business agility SPONSORED BY: West Corporation To keep up in our competitive world, companies are shifting their focus on improving innovation and business agility. The right collaboration tools help makes it easier for an organization to adapt to market changes and evolve their business faster. Learn about using cloud-based collaboration tools to transform your company. Read More

Ransomware recovery: 4 success stories to learn from SPONSORED BY: Commvault In this expert guide, learn how to verify the integrity of your backups in order to thwart, and recover from, potential ransomware attacks. Inside, our writers provide 4 case studies of organizations that were hit then executed a successful ransomware recovery, as well as vendors fighting on the front line of the outbreak. Read More

3 approaches to Spark Acceleration for machine learning SPONSORED BY: IBM Spark, the infrastructure of choice for building large-scale in-memory distributed machine learning workloads, is a compelling option for many uses. Integration can be challenging though. Access this webcast to learn three approaches to Spark Acceleration. Read More

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