Enhance your service desk with a self-service model

September 26, 2017   Business Technology Research from TechTarget     Enhance your service desk with a self-service model Sponsored by ServiceNow With more than 2,300 employees, TransAlta needs to ensure that its business services and desktop infrastructure effectively supports its ongoing operations.  Download this eBook to learn how TransAlta powers IT Service management and IT Operations with ServiceNow. Read more...     Case study: ERP upgrade boosts food service company Sponsored by VAI, Vormittag Associates, Inc. Explore Black River Produce's journey from a legacy ERP system to a system with the modern functionality. Learn about the advantages they gained from their upgrade, including increased productivity with automation features, reduced inventory shrinkage with real-time analytics, increased visibility, and more. Read more...     Operating an outbound contact center campaign: 10 rules to follow Sponsored by West Corporation Making effective contact with your customers and prospects is critical to business success. But outbound contact center campaigns are fundamentally different than inbound campaigns. Learn 10 key rules to help ensure your outbound operations achieve success. Read more...     Cloud storage analytics: Here's how to diagnose your systems' health Sponsored by Dell EMC Discover a cloud-based storage analytics app that uses near real-time intelligence, proactive monitoring, and predictive analytics to deliver comprehensive health scores for your storage systems. Read on to learn how to get recommended remediation for faster resolution, and more. Read more...     Before adopting cloud backup, ask these 5 questions of providers Sponsored by Commvault Read on to learn what you can do to make cloud backups even more secure, by employing the Triple Data Encryption Standard, tightening access control, and more. Then, discover the 5 questions you need to ask providers before backing up your data to the cloud. Read more...   This newsletter is published by TechTarget. TechTarget, Member Services, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2017 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy. Privacy Policy | Unsubscribe