Evaluate your global customer support strategy in 6 steps

The latest white papers, case studies and product information

Business Technology Research     September 28, 2017

IN THIS ISSUE Evaluate your global customer support strategy in 6 steps VDI, ROBO, revealed among the best HCI app workloads ERP integration for mid-market organizations Study: SSD-powered deduplication for multiple locales in action Make efficient delivery key to your competitive advantage

Evaluate your global customer support strategy in 6 steps SPONSORED BY: Zendesk Learn now about key questions to ask as you determine your global customer support strategy. Access this resource and you'll also discover best practices for providing global support such as dashboards, collaboration tools, the cloud, and more. Read More

VDI, ROBO, revealed among the best HCI app workloads SPONSORED BY: Hewlett Packard Enterprise Inside this expert guide, Clive Longbottom, co-founder and service director at Quocirca, identifies which application workloads are best suited for HCI—like ROBO and VDI—and explains why. Read on to gain cautionary advice, as well, with regards to HCI being a main component of cloud platforms. Read More

ERP integration for mid-market organizations SPONSORED BY: VAI, Vormittag Associates, Inc. Learn about a personalized, web-based user experience ecosystem that can enable manufacturers, distributors, and retail organizations to remotely access ERP solutions for improved decision-making and collaboration. Read More

Study: SSD-powered deduplication for multiple locales in action SPONSORED BY: Dell EMC Discover how retailer RC Willey put all-flash arrays to use, based on the latest 3D NAND flash technologies, to achieve the high availability, responsiveness, and cost efficiency to deliver unsurpassed service. Read on to see these AFAs, as well as flash-powered deduplication (serving as backup targets for its retail locations), in use. Read More

Make efficient delivery key to your competitive advantage SPONSORED BY: Motorola, Inc. Consumers today expect rapid delivery. However, this can only be done with effective voice and data communications. Access this white paper to learn about a unified communications system that can streamline operations, control costs, keeps workers informed and safer, and customers happy. Read More

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