Customer experiences: How to stand out in the crowd

Customer experiences: How to stand out in the crowd

There’s been a huge surge in interest in the customer experience in recent years – in fact, the experts at Forrester found that improving the customer experience is the top priority among 72% of organizations. But making that desire a business reality is another story. Today’s featured resource offers critical advice for transforming the buying experience at your organization to deliver on the wants and needs of your customers. Read on now to learn about: Understanding the customer buying journey  Differences in seller vs. customer perceptions of the seller  Solutions and services to improve the buyer experience  And more

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