 | | June 29, 2017 | | | | Business Technology Research from TechTarget | | | | | How GE leverages 3 elements of operational efficiency
Sponsored by ServiceMax by GE Digital
Operational efficiency is critical, and it comes down to three key elements of your business that need to work together. In this guide, learn how each of these 3 elements contributes to operational excellence, and how they work together with the IoT to create a service system that is far greater than just the sum of its parts. Read more... |  | | | | | | Digital markets are changing: How CIOs are keeping up
Sponsored by MuleSoft
The organization as we know it has changed – online and app-based companies powered by cloud, APIs, and IoT – are redefining markets and raising consumer expectations. Inside, learn how CIOs are stepping up to guide corporate strategy as composable enterprises become the new reality. Read more... |  | | | | | | BPM: Simulate changes in processes without risk
Sponsored by Global Knowledge
In this white paper, learn how an advanced business modeler provides both the ability to visually define process activities and the ability to define detailed information about processes, including inputs, outputs, cost, revenue, roles, and resources. Read more... |  | | | | | | Use IoT analytics to build a better CX: Learn more
Sponsored by SAS
The Internet of Things (IoT) provides customer-centric organizations with a unique opportunity to connect to key clients and improve service outcomes. But to do so, businesses must contextualize IoT data and analytics. Learn how to translate IoT analytics into customer value. Read more... |  | | | | | | 5 steps to eliminate your legacy contact center
Sponsored by Genesys
If you're ready to make a change, consider a switch to an omnichannel approach and gain the immediate benefits, while paving the path for continued success. Register for this on-demand webinar, where you will learn key considerations and best practices to help you with your omnichannel plan. Read more... |  | | | | | |
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