How Apple Business Chat could change contact-center market

Networking Digest A roundup of network technology content from TechTarget|February 5, 2018 FEATURED STORY How Apple Business Chat could change contact-center market by Jonathan Dame, News Writer Apple Business Chat could shake up the call-center market as businesses rethink the role of messaging apps. (SearchUnifiedCommunications.com) Advertisement NEWS   Cisco Assurance services verify intent-based networking Cisco has advanced its intent-based networking plans with a layer of analytics that verify compliance with policies. The new Cisco Assurance is tied to the company's SDN platform. (SearchNetworking.com)   Big content providers influence undersea cable price drops The undersea cable market has become increasingly competitive, as large content providers build new routes and wavelength prices drop, leaving telecom operators concerned. (SearchTelecom.com)   Smartphone push-to-talk apps poised for enterprise growth Smartphone push-to-talk apps are a viable option for enterprises because of the improved reliability of 4G and LTE networks. Their automation and integration tools could be key to future growth. (SearchUnifiedCommunications.com)   What is happening with AI in cybersecurity? This week, bloggers focus on the growing role of AI in cybersecurity, achieving simple, stable networks and running EVPN in a single data center fabric. (SearchNetworking.com)   Spoken acquisition the highlight of Avaya Engage 2018 The standout announcement at Avaya Engage 2018 was the acquisition of contact-center-as-a-service provider Spoken Communications, which will bolster Avaya's cloud strategy. (SearchUnifiedCommunications.com)   Cryptomining, ransomware are top malware in 2017 Check Point issues new top malware research that finds cryptomining, mobile attacks and ransomware growth in second half of 2017. (SearchNetworking.com)   Microsoft Teams updates streamline search, sharing features In UC news, new features in Microsoft Teams look to improve how users share and access information, while Verizon and Ribbon Communications partner for virtual SBC services. (SearchUnifiedCommunications.com)   Private Slack shared channels look to boost security, admin controls With the addition of private shared channels, Slack looks to broaden its external collaboration tools. However, interoperability issues still nag team collaboration apps. (SearchUnifiedCommunications.com) EXPERT ADVICE   SD-WAN security remains customer and vendor focus Most SD-WAN vendors offer common features when it comes to SD-WAN security, but some tout security differentiators embedded in their services. (SearchSDN.com)   Network configuration tools: A primer Script management, intent-based systems and new strategies with network configuration tools are propelling a paradigm shift in the way that networks are managed. (SearchNetworking.com)   How to configure VoIP on a network VoIP configuration requires significant preplanning to meet the requirements of voice traffic. Learn the steps to take when configuring VoIP on your network. (SearchUnifiedCommunications.com)   Interest in 5G wireless networks ramps up The ability for businesses to use 5G wireless networks is closer to becoming a reality as carriers continue to deploy 5G trials across cities in the U.S. and globally. (SearchNetworking.com)   How do you manage enterprise video communications performance? Enterprise video performance is vulnerable to latency and packet loss. Organizations must address three key areas in video communications to prevent issues that could impede performance. (SearchUnifiedCommunications.com)   Software-defined branch networks: Why and how to do them Software networking virtualization has reached branch networks. Learn the whys and hows of creating the software-defined branch using the latest software networking technologies. (SearchSDN.com) About This E-Newsletter This e-newsletter is published by the TechTarget network. To unsubscribe from Networking Digest, click here. Please note, this will not affect any other subscriptions you have signed up for. TechTarget Networking Media Group, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2017 TechTarget. All rights reserved.