How to craft your own social customer service strategy

The latest white papers, case studies and product information

Business Technology Research     February 05, 2018

IN THIS ISSUE How to craft your own social customer service strategy Incident response: Your guide to a practical approach Why 41% say digital transformation has increased market share How to install SAP HANA on Azure large instance servers

How to craft your own social customer service strategy SPONSORED BY: Zendesk One of the first challenges to providing great customer service is where to focus your time and resources. Providing great customer service through social media can be a way to get around this hurdle. Learn how you can get started with developing a social customer service strategy of your own. Read More

Incident response: Your guide to a practical approach SPONSORED BY: Proofpoint, Inc. Learn how to put together a practical approach to incident response in light of today's threat landscape with a 4-step incident response process. Read More

Why 41% say digital transformation has increased market share SPONSORED BY: Commvault What is driving the era of digital transformation and how will it impact you? How are the experts defining the term? Access this infographic to learn about the key factors that CIOs are looking for in their transformation efforts. Read More

How to install SAP HANA on Azure large instance servers SPONSORED BY: Microsoft, Intel, SAP Even after you've made the decision to deploy SAP HANA on Azure large instances, you may still need help with the steps of the installation process. Uncover step-by-step advice (with screen shots) on how to install HANA on Azure large instance serves to help smooth over your implementation. Read More

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